Cat City Lead

  • Full Time
  • Seattle

Website Progressive Animal Welfare Society (PAWS)

Duties and Responsibilities:  In accordance with organizational policies, duties include but are not limited to:

  1. Performs and oversees steps necessary for the proper opening or closing of the Cat City facilities, including the financial procedures per written Standard Operating Procedures (SOP’s).
  2. Mentors less senior staff and assists with on-the-job training and oversight. Takes the lead on reassigning staff and volunteers to ensure essential duties are completed when management is not available.
  3. Provides accurate information and courteous service to the public, in person, through phone calls and electronic communication, about all aspects of animal care and shelter operations.
  4. Provides follow-up and advice on cat behavior issues for adopters and the public via phone, email and in-person. Refers challenging cases to the Cat City Manager for additional follow-up per SOP.
  5. Processes outgoing animals, accurately completing all paperwork and entering information into the shelter database program.
  6. Handles and processes incoming money from adoptions, retail sales, donations and license sales, in accordance with written policies and procedures. Corrects errors to monetary and paperwork transactions per SOP’s.
  7. Leads adoptions involving Experienced Cat Adopter Program (ECAP) designated animals. Provides information to prospective adopters in a courteous and educational manner to aid in the selection of companion animals suitable for their household, all in accordance with written adoption policies and procedures.
  8. Maintains the Pet Request System to aid clients in being matched with adoptable animals. Identifies harder to place animals to promote adoption, and updates paperwork and web information per SOPs.
  9. Manages care of animals in accordance with written policies and procedures. Works closely with PAWS medical staff to provide appropriate medical care for animals at Cat City. May help determine which animals need to be euthanized.
  10. Administers vaccinations, immunizations and treatment for injuries or illness as prescribed by a veterinarian and other health care for animals as provided in written policies and procedures.
  • As needed, selects cats suitable for Cat City and transports them to and from the Lynnwood and Cat City facilities. Transports cats to emergency veterinary care as needed. Transports animals to and from offsite adoption sites and events as needed. May perform adoption and customer service duties at offsite events.
  • Provides assistance to the Cat City Manager and Shelter Managers with the evaluations of animals’ medical and behavioral needs in the shelter and at Cat City by maintaining accurate records and status changes as required. Completes behavior evaluations and associated paperwork.
  1. Under direction of shelter managers, euthanizes or assists in euthanizing animals according to written policies and procedures.
  2. Cleans all animal housing and treatment areas and provides food, care and socialization for animals according to written procedures.
  3. Oversees, trains, provides assistance and feedback to volunteers in day-to-day performance of their duties. Assists the Cat City Manager and Programs Manager with volunteer oversight, scheduling, recognition and retention activities.
  4. Periodically acts as spokesperson and tour guide at Cat City for media, special visitors, and donors.
  5. Oversees regular testing and maintenance of the alarm system and safety equipment such as the fire extinguishers.
  6. May fill-in at the Lynnwood shelter or be assigned other duties by management as needed.

How to Apply / Contact

PAWS Cat City is the premier cat adoption center based in the heart of Seattle’s University District. Cat City has helped over 15,000 felines find new families via it’s open-colony, cat and customer friendly setting.

The Cat City Lead is an entry-level management position, and works with the Cat City Manager to offer exceptional care to the animals and warm, welcoming customer service to adopters and visitors. This position performs advanced operational duties, including opening and closing, and acts as staff lead when senior management is not available. The Cat City Lead supervises operations, staff and volunteers at Cat City, while providing for the comfort and health care of animals. Assists the public in their transactions with PAWS and promotes the adoption of cats.

Interested applicants should submit a cover letter, resume and PAWS employment application found at: to Rebecca Oertel, Cat City Manager at: or mail to PO Box 1037, Lynnwood WA 98046. Position open until filled; priority given to submissions received by 11/17/17

To apply for this job please visit the following URL: →

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