Community Cats Program Manager

  • Full Time
  • Chicago

Website Tree House Humane Society

JOB TITLE: Community Cats Program Manager DEPARTMENT: Operations

REPORTS TO: Director of Shelter Operations

SUMMARY: The role of the Community Cats Program Manager is to manage all operational and promotional aspects of the program including supervisory responsibilities of the program’s staff and volunteers.

DUTIES AND RESPONSIBILITIES:

  •  Manage registered feral cat colony caretakers including all responsibilities of Sponsor organizations found in the Code of Ordinances for Cook County (“Managed Care of Feral Cats”).
  • Manage Trap-Neuter-Release (TNR) hotline.
  • Plan and maintain a community education effort including monthly public seminars, specialized training for caretakers and volunteers (both onsite and in the field), and community building workshops.
  • Recruit and train volunteers to assist in all aspects of the program including: Colony Caretakers, administrative support, and field support.
  • Establish and maintain a working relationship with public officials, various community groups, and other animal welfare organizations to promote our program and services.
  • Manage internal TNR projects.
  • Oversee Cats at Work (CAW) program.
  • Coordinate and carry out the transport of cat transfers from partner organizations.
  • Perform other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

  •  Directly supervises 2 employees within the Community Cats Program: (1). Community Cats Field Specialist, and (2). Community Cats Program Coordinator.
  •  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 QUALIFICATIONS:

  •  Bachelor’s Degree (BA) from four-year college or university.
  •  Demonstrated knowledge of TNR and animal welfare issues.
  • Computer skills required: Microsoft Office programs and general office equipment.
  • Valid driver’s license and use of a private vehicle for work use (use of Tree House Humane Society van is available at times).

 COMPETENCIES:

  •  Diversity – Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
  • Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills. Writes clearly and informatively; Varies writing style to meet the audience; Presents numerical data effectively.
  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
  • Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others.
  • Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
  • Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Project Management – Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
  • Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Occasionally required to stand.
  • Occasionally required to walk.
  • Frequently required to sit.
  •  Occasional exposure to outside weather conditions.
  • The employee must occasionally lift and /or move more than 35 pounds.

How to Apply / Contact

Please send cover letter and resume to Darlene Duggan: dduggan@treehouseanimals.org.

To apply for this job email your details to dduggan@treehouseanimals.org

Comments are closed.

Pin It on Pinterest